Oncology Front Desk & Patient Experience Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Oklahoma City (OK); Presencial; USD 37.000 - 46.000; Jornada completa

Descripción de la vacante

Mercy Hospital St. Louis Critical Care Medicine Fellowship seeks a friendly Patient Service Representative to be the first contact for patients and visitors at Mercy Coletta Cancer Center.

You will manage front desk operations, schedule appointments, and ensure a smooth patient experience in a busy oncology setting. In this on-site role, you will communicate financial responsibility, collect payments, explain options, and document conversations accurately.

Formación

• Education: High school diploma or equivalent.
• Preferred Experience: One year of applicable medical office experience.

Responsabilidades

• Serve as primary contact for patients and visitors at the front desk.
• Explain patient financial responsibility and collect payments.
• Explain payment options and assistance resources; document financial conversations.

Conocimientos

Communication

Data entry

Customer service

Attention to detail

Confidentiality

Adaptability

Front desk training

Educación

High school diploma or equivalent

Herramientas

Basic computer skills

Word processing

Descripción del empleo

Mercy Hospital St. Louis Critical Care Medicine Fellowship seeks a friendly Patient Service Representative to be the first contact for patients and visitors at Mercy Coletta Cancer Center.

You will manage front desk operations, schedule appointments, and ensure a smooth patient experience in a busy oncology setting. In this on-site role, you will communicate financial responsibility, collect payments, explain options, and document conversations accurately.