Patient Services & Payments Coordinator

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Edmond (OK); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Mercy Hospital St. Louis Critical Care Medicine Fellowship is seeking a Patient Service Representative to be the first point of contact for patients and visitors, ensuring a positive, seamless experience at the front desk.

You will manage patient scheduling, data entry, and documentation while upholding privacy standards. In this role you will explain patient financial responsibility, request and collect payments, review options and assistance resources, and document conversations and outcomes

Formación

• High school diploma or equivalent.
• Understanding of privacy policies and confidentiality requirements.
• Ability to perform data entry and basic word processing.
• Excellent customer service and professional communication skills.
• Ability to maintain accuracy in patient information and documentation.

Responsabilidades

• Manage front-desk operations and patient workflows.
• Explain patient financial responsibility and collect payments.
• Discuss payment options and financial assistance resources.
• Accurately document financial conversations and outcomes.
• Support a positive, patient-centered experience for patients and visitors.

Conocimientos

Verbal & written communication

Computer skills & data entry

Customer service

Attention to detail

Confidentiality & privacy

Adaptability under pressure

Documentation & scheduling

Discuss financial responsibility with/

Educación

High school diploma

Descripción del empleo

Mercy Hospital St. Louis Critical Care Medicine Fellowship is seeking a Patient Service Representative to be the first point of contact for patients and visitors, ensuring a positive, seamless experience at the front desk.

You will manage patient scheduling, data entry, and documentation while upholding privacy standards. In this role you will explain patient financial responsibility, request and collect payments, review options and assistance resources, and document conversations and outcomes