Oncology Clinic Scheduler: Patient Access & Care

Texas Oncology; Amarillo (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with company match

PTO

Wellness program

Tuition reimbursement

Employee assistance program

Discounts

Job summary

Texas Oncology in San Antonio, TX is seeking a Scheduler to join our team. This full-time role supports patient appointments and tests, answers calls, and serves as a liaison between patients and medical staff.

You will maintain scheduling accuracy and assist with insurance authorizations and payments. Under supervision, you will coordinate appointments, referrals, and testing in the EMR, while protecting patient confidentiality.

Qualifications

• High school diploma or equivalent required.
• Position is entry level and requires 0-3 years’ experience preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Must have excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel and pages clinic personnel as appropriate.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Skills

Communication skills

Medical terminology

Office software proficiency

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Texas Oncology in San Antonio, TX is seeking a Scheduler to join our team. This full-time role supports patient appointments and tests, answers calls, and serves as a liaison between patients and medical staff.

You will maintain scheduling accuracy and assist with insurance authorizations and payments. Under supervision, you will coordinate appointments, referrals, and testing in the EMR, while protecting patient confidentiality.