Patient Scheduling Specialist

Texas Oncology; McAllen (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Texas Oncology is seeking a Scheduler for our McAllen clinic. This full-time, 8:00am–5:00pm role handles patient appointments and tests and serves as a liaison between patients and medical staff, ensuring accurate, confidential scheduling.

The ideal candidate has 0–3 years in a medical office, strong communication skills, and proficiency with Microsoft Office. Sr level requires 5 years and knowledge of medical terminology and coding.

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience in a medical office setting preferred.
• Knowledge of medical terminology, scheduling, and/or authorization experience preferred.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Level 2: minimum three years office experience.
• Level Sr: minimum five years office experience; knowledge of medical terminology and coding required.

Responsibilities

• Answers all incoming calls; directs calls to appropriate personnel.
• Schedules new patients, patient referrals and returning patients in the EMR per physician guidelines.
• Obtains and enters insurance authorizations and referrals in patients charts/EMR.
• Collects co-pays, deductible and other out-of-pocket amounts at time of visit.
• Maintains scheduling templates and coordinates with clinic staff.
• May schedule outpatient appointments/testing/surgeries and hospital admissions; obtains pre-certifications as required.
• Protects patient confidentiality and follows compliance policies; supports front office functions.

Skills

MS Office proficiency

Medical terminology knowledge

Excellent communication skills

Scheduling experience

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Texas Oncology is seeking a Scheduler for our McAllen clinic. This full-time, 8:00am–5:00pm role handles patient appointments and tests and serves as a liaison between patients and medical staff, ensuring accurate, confidential scheduling.

The ideal candidate has 0–3 years in a medical office, strong communication skills, and proficiency with Microsoft Office. Sr level requires 5 years and knowledge of medical terminology and coding.