Onboarding & Events Coordinator – In-Person SF Office

Plaid; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

United States Digital Space LLC is seeking an Onboarding Coordinator to support our Employee Experience team in San Francisco. You will coordinate onboarding logistics, manage new-hire travel, answer questions, and assist with in-person sessions and events.

The role requires 1–3 years in onboarding or events, excellent organization, and clear communication. You will work in a hybrid model, three days per week in the SF office, collaborating with People, Workplace, TechOps, Communications, and

Qualifications

• 1–3 years in onboarding, events, HR, or related role.
• Strong organizational and coordination skills with the ability to multitask.
• Clear, warm, timely written and verbal communication across email, Slack, tickets, and in-person interactions.
• Experience planning and executing onboarding programs or employee-facing events.
• Comfort facilitating onboarding sessions and engaging with new hires.

Responsibilities

• Coordinate logistics for recurring in-person onboarding cohorts: calendars, room reservations, materials, supplies, Slack groups, welcome communications.
• Manage new-hire travel logistics, review bookings, flag policy issues, and coordinate hotel details with T&E partners.
• Maintain accurate participant lists, track travel/attendance, and update internal resources.
• Respond to questions in Zendesk within set timelines, and involve partners as needed.
• Prepare spaces, materials, meals, and provide hands-on support for onboarding days.
• Lead or facilitate onboarding sessions to create a welcoming experience.

Skills

Onboarding coordination

Event planning

Organizational skills

Communication

Cross-functional collaboration

Tools

Google Workspace

Slack

Zendesk

Brex

Eventbrite

Epoch

Job description

United States Digital Space LLC is seeking an Onboarding Coordinator to support our Employee Experience team in San Francisco. You will coordinate onboarding logistics, manage new-hire travel, answer questions, and assist with in-person sessions and events.

The role requires 1–3 years in onboarding or events, excellent organization, and clear communication. You will work in a hybrid model, three days per week in the SF office, collaborating with People, Workplace, TechOps, Communications, and