Onboarding & Credentialing Specialist

Child & Family Services, Inc.; New Bedford (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Child & Family Services seeks an Onboarding & Credentialing Coordinator to support the Human Resources team by coordinating onboarding, credentialing, and training-related processes for staff. This full-time role ensures new hires and current employees feel prepared and supported in their roles.

Responsibilities include managing offer letters and background checks, CEU processing, orientation materials, personnel files, and collaboration with billing/insurance for credentialing updates.

Responsibilities

• Communicate with new hires to collect required paperwork and information while providing a welcoming onboarding experience.
• Send contingent and official offer letters to candidates.
• Conduct thorough background checks including criminal history, employment verification, and education verification; follow up per guidelines.
• Assist Training Manager with CEU processing and training compliance.
• Prepare new hire orientation materials to ensure a successful start for staff.
• Create and maintain new employee personnel files.
• Assist HR leadership with Agency compliance requirements.
• Administer referral and sign-on bonus processes.
• Assist clinical staff with credentialing applications, CAQH profiles and renewals.
• Maintain credentialing files/spreadsheets and submission of credentialing applications.

Job description

Child & Family Services seeks an Onboarding & Credentialing Coordinator to support the Human Resources team by coordinating onboarding, credentialing, and training-related processes for staff. This full-time role ensures new hires and current employees feel prepared and supported in their roles.

Responsibilities include managing offer letters and background checks, CEU processing, orientation materials, personnel files, and collaboration with billing/insurance for credentialing updates.