Credentialing & Onboarding Specialist

Supplemental Health Care; Buffalo (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Supplemental Health Care seeks a Credentialing Specialist to maintain field talent credentialing files and ensure compliance with Joint Commission and SHC standards. You will manage primary source verifications, screenings, onboarding paperwork, and document action plans in TRM.

In this role you will communicate with clients and field staff, meet deadlines, and uphold professional relationships. The position requires attention to detail, strong organization, and the ability to work in a

Qualifications

• Associates Degree and/or 2 years equivalent experience preferred.
• Excellent verbal and written communication skills and ability to communicate with field talent, office personnel, and clients.
• Working knowledge of computers and software systems including Microsoft Office products and the Internet.
• Detail-oriented and highly organized.

Responsibilities

• Support Joint Commission and SHC standards to achieve and maintain 100% compliance.
• Process credentialing files per policies and client requirements (license verifications, screenings).
• Facilitate and track onboarding paperwork.
• Review talent paperwork for accuracy and completeness.
• Communicate with customers regarding credentialing status and document actions in TRM.
• Escalate issues to leadership when appropriate.
• Monitor upcoming expiration dates of credentialing documents.
• Maintain credentialing records in SHC and client databases.
• Meet targeted deadlines and start dates.
• Establish professional relationships with field talent and customers.
• Meet performance metrics and demonstrate exemplary customer service.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Microsoft Office

Detail-oriented

Organized

Multitask

Independence

Education

Associates Degree or 2 years experience

Tools

Microsoft Office

Internet

Job description

Supplemental Health Care seeks a Credentialing Specialist to maintain field talent credentialing files and ensure compliance with Joint Commission and SHC standards. You will manage primary source verifications, screenings, onboarding paperwork, and document action plans in TRM.

In this role you will communicate with clients and field staff, meet deadlines, and uphold professional relationships. The position requires attention to detail, strong organization, and the ability to work in a