Credentialing & Onboarding Specialist

Signature Health, Inc.; Kirtland (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

PTO

Job summary

Signature Health, Inc. is seeking an Assistant, Credentialing and Onboarding to support credentialing, onboarding, and provider CAQH profiles. You will help manage file completion, onboarding communications, and coordination with IT and education teams to ensure a smooth start for new hires.

The role emphasizes accuracy with credentialing timelines, state background checks, license updates every 120 days, and regulatory compliance across Joint Commission and NCQA standards.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum one year credentialing or onboarding experience.
• Experience with data systems or credentialing software.
• Attention to detail and strong organizational skills.

Responsibilities

• Assist with sending credentials file for completion and ensuring file completion within specified time periods.
• Assist with preparing onboarding file for completion and ensuring file completion within specified time periods.
• Assist with pre-orientation communications to new hires, managers and stakeholders; notify IT to initiate provisioning and coordinate with Education & Training for day-one handoff.
• Support onboarding in-person appointments; process and monitor state background check requirements and collect necessary paperwork.
• Support I-9 record retention and ensure licenses/certifications are updated every 120 days as required.
• Ensure CAQH accounts are updated every 120 days and CAQH provider accounts are created, maintained, and terminated as needed.
• Monitor the intake, reappointment and exportable process for all medical/professional staff and delegated providers with compliance to governing bodies.

Skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Credentialing software

Job description

Signature Health, Inc. is seeking an Assistant, Credentialing and Onboarding to support credentialing, onboarding, and provider CAQH profiles. You will help manage file completion, onboarding communications, and coordination with IT and education teams to ensure a smooth start for new hires.

The role emphasizes accuracy with credentialing timelines, state background checks, license updates every 120 days, and regulatory compliance across Joint Commission and NCQA standards.