Onboard Server — Sea-View Dining & Guest Experience

Hornblower Group; Norfolk (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hornblower Group's Norfolk location seeks a friendly server to deliver food, beverages, and hospitality aboard a scenic passenger vessel. You will welcome guests, take orders, serve, and help create a memorable experience with skyline views.

The role requires a high school diploma, customer service experience, the ability to multitask in a fast-paced environment, and availability for nights, weekends, and holidays.

Qualifications

• High School Diploma or equivalent required.
• Previous high-volume restaurant or hospitality experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional appearance and positive, team-focused attitude.
• Must meet minimum state age requirements.
• Availability for nights, weekends, holidays, and extended shifts.

Responsibilities

• Welcome and serve guests with a friendly, professional attitude.
• Take orders, serve food and beverages, and process payments accurately.
• Provide menu recommendations and information about onboard entertainment, cruise routes, and points of interest.
• Help create a fun, celebratory atmosphere for guests.
• Set up and maintain dining areas and service stations.
• Maintain clean, safe, and organized guest areas while supporting the team.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Education

High School Diploma or equivalent

Job description

Hornblower Group's Norfolk location seeks a friendly server to deliver food, beverages, and hospitality aboard a scenic passenger vessel. You will welcome guests, take orders, serve, and help create a memorable experience with skyline views.

The role requires a high school diploma, customer service experience, the ability to multitask in a fast-paced environment, and availability for nights, weekends, and holidays.