Waterfront Cruise Server - Unforgettable Dining Aboard

Hornblower Corp; Norfolk (VA); Hybrid; USD 28,000 - 38,000; Full time

Job summary

City Cruises on the Spirit of Norfolk, part of Hornblower Group, seeks a Server to deliver hospitality and dining service aboard a moving vessel with skyline views.

Join a guest-focused team and provide food, beverage, and service excellence while guiding guests and ensuring safety. The role requires flexibility for nights, weekends, and holidays, with opportunities to showcase professional presentation and team collaboration.

Qualifications

• High School Diploma or equivalent required.
• Previous high-volume restaurant or hospitality experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional appearance and positive, team-focused attitude.
• Must meet minimum state age requirements.
• Availability for nights, weekends, holidays, and extended shifts.

Responsibilities

• Welcome and serve guests with a friendly, professional attitude.
• Take orders, serve food and beverages, and process payments accurately.
• Provide menu recommendations and information about onboard entertainment, cruise routes, and points of interest.
• Help create a fun, celebratory atmosphere for guests.
• Set up and maintain dining areas and service stations.
• Maintain clean, safe, and organized guest areas while supporting the team.

Skills

Customer service

Communication

Multitasking

Team player

Education

High School Diploma

Tools

POS system

Job description

City Cruises on the Spirit of Norfolk, part of Hornblower Group, seeks a Server to deliver hospitality and dining service aboard a moving vessel with skyline views.

Join a guest-focused team and provide food, beverage, and service excellence while guiding guests and ensuring safety. The role requires flexibility for nights, weekends, and holidays, with opportunities to showcase professional presentation and team collaboration.