On-the-Road Field Service Technician II

Canon USA; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day

Volunteer opportunities

Canon welcome kit

Job summary

Canon USA is seeking a Traveling Field Service Technician to provide on-site service across the US. This role requires 75–80% travel, with most installs lasting 5–8 days, including weekends.

The position is ideal for technicians who enjoy independence and road work, with training and growth opportunities. Candidates should have a High School Diploma or equivalent plus 1–2 years in technical or field service, basic networking knowledge, and a valid driver’s license.

Qualifications

• High School Diploma, GED, or equivalent +1–2 years of technical or field service experience.
• Basic understanding of internet/network environments.
• Strong mechanical aptitude and problem-solving skills.
• Ability to travel extensively and work overtime, including weekends.
• Valid driver’s license and ability to lift 50 lbs.

Responsibilities

• Work with cutting-edge Canon equipment and technologies on-site.
• Build strong relationships with customers through direct on-site service.
• Receive ongoing training and opportunities for career growth.
• Travel extensively within the US to install Canon Ink Jet products.
• Diagnose mechanical, software, network, and system issues using established procedures.
• Deliver high-quality on-site service to meet customer expectations.
• Complete Field Service and Expense Reports, and maintain Canon property.
• Assist with escalated technical or customer service issues and guide less experienced technicians.

Skills

Internet knowledge

Mechanical aptitude

Travel readiness

Lifting 50 lbs

Overtime/weekend work

Customer service

Education

High School Diploma, GED, or equivalent

Job description

Canon USA is seeking a Traveling Field Service Technician to provide on-site service across the US. This role requires 75–80% travel, with most installs lasting 5–8 days, including weekends.

The position is ideal for technicians who enjoy independence and road work, with training and growth opportunities. Candidates should have a High School Diploma or equivalent plus 1–2 years in technical or field service, basic networking knowledge, and a valid driver’s license.