Field Service Technician I - On-Site Tech with Travel

Canon USA; San Jose (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Swag! Canon welcome kit

Job summary

Canon USA is seeking a Field Service Technician to deliver top-tier service and efficient maintenance for Canon-supported products. This role emphasizes customer-facing service and adherence to service standards.

Responsibilities include documenting failure trends, performing field maintenance, and maintaining service records. Candidates should have a high-school diploma, basic internet literacy, and the ability to travel with a valid license.

Qualifications

• Must have a High School diploma or equivalent.
• Basic understanding of internet environments.

Responsibilities

• Report product failure trends and serviceability issues with documentation to ensure accuracy.
• Provide efficient, responsive, and accurate Field/Shop/on-site maintenance to meet customer demands.
• Maintain technical information, Field Service Reports, Expense Reports, and Canon property.

Skills

Basic internet literacy

Education

High School diploma or equivalent

Job description

Canon USA is seeking a Field Service Technician to deliver top-tier service and efficient maintenance for Canon-supported products. This role emphasizes customer-facing service and adherence to service standards.

Responsibilities include documenting failure trends, performing field maintenance, and maintaining service records. Candidates should have a high-school diploma, basic internet literacy, and the ability to travel with a valid license.