On-Site Tech Support Analyst – Los Angeles

Skadden, Arps...LLP; Los Angeles (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

401(k) savings plan

Generous paid time off

Professional development opportunities

Job summary

Skadden, Arps...LLP is looking for a Technology Support Analyst to join their Los Angeles office. This role involves providing comprehensive technology support for software, hardware, and infrastructure systems to ensure seamless operations.

The ideal candidate will possess strong customer service skills and a thorough knowledge of Microsoft Office and Citrix environments, alongside at least three years of relevant experience. The position offers a competitive salary range of $80,000 to $90,000, with extensive benefits and professional development opportunities.

Qualifications

• Thorough working knowledge of relevant software and hardware.
• Ability to apply logic and detail orientation.
• Strong customer service and communication skills.

Responsibilities

• Provide technology support for software, hardware, and network services.
• Respond to support tickets and telephone helpline.
• Assemble, install, configure, and repair hardware and peripherals.

Skills

Microsoft Office Suite

Citrix

Windows and macOS environments

iOS and Android mobile devices

Customer service

Education

High school diploma or equivalent

3 years related work experience

Job description

Skadden, Arps...LLP is looking for a Technology Support Analyst to join their Los Angeles office. This role involves providing comprehensive technology support for software, hardware, and infrastructure systems to ensure seamless operations.

The ideal candidate will possess strong customer service skills and a thorough knowledge of Microsoft Office and Citrix environments, alongside at least three years of relevant experience. The position offers a competitive salary range of $80,000 to $90,000, with extensive benefits and professional development opportunities.