On-Site Technology Support Analyst for a Leading Legal Firm

Skadden, Arps, Slate, Meagher & Flom LLP; Los Angeles (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive health care

Generous paid time off

Professional development opportunities

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP is looking for a Technology Support Analyst in Los Angeles. This position involves providing onsite technology support, managing hardware and software issues, and ensuring high levels of customer service. Candidates should have a strong knowledge of various technology platforms and excellent communication skills.

The role offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Qualifications

• Thorough working knowledge of relevant technology.
• Ability to apply logic and reasoning to resolve problems.
• Strong customer service skills.

Responsibilities

• Provide technology support for software, hardware, and infrastructure.
• Respond to telephone helpline and ticket requests.
• Assist with audio visual setups and technology training.

Skills

Microsoft Office Suite

Citrix

Windows and macOS environments

NetDocuments

iOS and Android mobile devices

DTE

Litera Compare

Education

High school diploma or equivalent

Tools

Audio visual equipment

Networking equipment

Job description

Skadden, Arps, Slate, Meagher & Flom LLP is looking for a Technology Support Analyst in Los Angeles. This position involves providing onsite technology support, managing hardware and software issues, and ensuring high levels of customer service. Candidates should have a strong knowledge of various technology platforms and excellent communication skills.

The role offers a competitive salary, comprehensive benefits, and opportunities for professional development.