Technology Support Analyst - IT Service & Client Care

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates; Los Angeles (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive health care

Generous paid time off

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates is looking for a Technology Support Analyst in Los Angeles. The role involves providing support for hardware and software, maintaining inventory, and offering high-level customer service.

The ideal candidate will have a strong technical background with at least three years of experience and a high school diploma. Compensation ranges from $80,000 to $90,000, with generous benefits including health care and paid leave options.

Qualifications

• 3+ years of related work experience, including 2 years of specialized technical training.
• Strong understanding of hardware and software used for building security systems.
• Ability to handle sensitive matters and maintain confidentiality.

Responsibilities

• Provide technology support for software and hardware issues.
• Maintain accurate inventory records.
• Respond to and log support tickets for local and central services.

Skills

Microsoft Office Suite

Citrix

Windows

macOS

Customer service

Education

High school diploma or equivalent

Tools

NetDocuments

DTE

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Job description

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates is looking for a Technology Support Analyst in Los Angeles. The role involves providing support for hardware and software, maintaining inventory, and offering high-level customer service.

The ideal candidate will have a strong technical background with at least three years of experience and a high school diploma. Compensation ranges from $80,000 to $90,000, with generous benefits including health care and paid leave options.