On-Site Tech Support Analyst – DC Office

Skadden, Arps, Slate, Meagher & Flom LLP; Washington; On-site; USD 42,000 - 64,000; Full time

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP is seeking two Junior Technology Support Analysts to provide local office tech support in Washington, DC. The role covers software, hardware, network services, mobile and audio-visual systems, with a Monday–Friday, 7:00 am–3:00 pm schedule.

You will assist with hardware setup, troubleshoot issues, support Citrix apps, and maintain security practices. This on-site position emphasizes customer service and collaboration with firm resources in White Plains.

Qualifications

• Ability to administer Firm policies and hardware configurations.

Responsibilities

• Provides a consistent, high level of customer service.

Skills

Hardware config

Windows support

Citrix

Customer service

Communication

Security awareness

Documentation

Multi-tasking

Tools

Outlook

Excel

PowerPoint

Job description

Skadden, Arps, Slate, Meagher & Flom LLP is seeking two Junior Technology Support Analysts to provide local office tech support in Washington, DC. The role covers software, hardware, network services, mobile and audio-visual systems, with a Monday–Friday, 7:00 am–3:00 pm schedule.

You will assist with hardware setup, troubleshoot issues, support Citrix apps, and maintain security practices. This on-site position emphasizes customer service and collaboration with firm resources in White Plains.