On-Site Staff Performance Lead

EmployBridge, LLC; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

8 paid holidays

Floating holidays

Paid time off

401(k)

Career growth

Job summary

EmployBridge, LLC seeks a Staff Performance Manager to supervise day-to-day personnel at the client site, ensuring timely, accurate delivery of goods and services. You’ll coach, review performance, and manage assignments with a focus on exceptional client satisfaction.

The role emphasizes onboarding coordination, reporting, and cross-functional collaboration with client leadership and associates. You’ll build strong relationships and anticipate staffing needs in a fast-paced environment.

Qualifications

• 2+ years in a warehouse leadership role with customer service experience managing multi-level client communication.
• HR and data management experience.
• Demonstrable success managing a team or process.
• Familiarity with a heavy process-oriented environment.
• Able to lead, organize, and build diverse teams.
• Strong critical thinking and problem-solving skills.
• Professional communication across platforms.
• Ability to listen, respond to information, and influence decisions.
• Delivers results with quality, timeliness and cost-efficiency.
• Adaptable to change and able to handle diverse tasks.

Responsibilities

• Oversee candidate inventory: recruit, screen, and interview daily.
• Conduct new hire orientations and first-day check-ins.
• Audit onboarding requirements and start-date compliance.
• Communicate workforce needs to client with labor market data.
• Participate in client forecasting and stay informed on business needs.
• Manage daily attendance and headcount reports.
• May process weekly payroll and maintain timeclock data.
• Document and investigate safety incidents; participate in safety discussions.
• Handle workers' comp and unemployment documentation.
• Develop rapport with management to ensure consistency across departments.
• Execute client relationship mapping as needed.
• Run and generate reports to identify workforce challenges; collaborate on solutions.

Skills

Warehouse leadership

Customer service

HR & data management

Team/process management

Leadership & diversity

Critical thinking

Professional communication

Active listening & influencing

Priorities & resource planning

Adaptability

Tech platforms for decisions

Education

High school diploma & leadership experience

Job description

EmployBridge, LLC seeks a Staff Performance Manager to supervise day-to-day personnel at the client site, ensuring timely, accurate delivery of goods and services. You’ll coach, review performance, and manage assignments with a focus on exceptional client satisfaction.

The role emphasizes onboarding coordination, reporting, and cross-functional collaboration with client leadership and associates. You’ll build strong relationships and anticipate staffing needs in a fast-paced environment.