People Performance Lead

EmployBridge, LLC; Oregon (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

EmployBridge is seeking a Staff Performance Manager to supervise personnel, ensuring timely, accurate, and quality delivery of client goods and services at the assigned site. You will manage employee relations, coach staff, conduct performance reviews, and support client engagement with superior service.

You will forecast staffing needs, develop value-added services, and work closely with supervisors to maintain consistency across departments.

Qualifications

• High school diploma or 6 months related experience.
• Experience in a customer service role with multi-level client communication.
• HR and data management experience.

Responsibilities

• Manage candidate inventory by recruiting, screening, interviewing daily.
• Conduct new hire orientations and onboarding.
• Audit onboarding requirements and confirm start requirements.
• Communicate workforce needs to client and use labor market data.
• Participate in client forecasting meetings and stay informed on business needs.
• Manage daily attendance and headcount reports.
• May process weekly payroll and maintain timeclock database.
• Document and investigate safety incidents and participate in meetings.
• Handle worker’s compensation claims and unemployment documentation.
• Develop and maintain rapport with management and supervisors.
• Initiates client relationship mapping; runs reports to identify workforce challenges; uses CRM and Power BI.
• Coaches associates on policies; onsite HR; lead investigations.
• Conduct employee performance reviews and assign/end assignments.

Skills

Customer service

HR data management

Team leadership

Process orientation

Critical thinking

Professional communication

Adaptability

Power BI familiarity

Education

High school diploma or related experience

Tools

CRM systems

Power BI

Job description

EmployBridge is seeking a Staff Performance Manager to supervise personnel, ensuring timely, accurate, and quality delivery of client goods and services at the assigned site. You will manage employee relations, coach staff, conduct performance reviews, and support client engagement with superior service.

You will forecast staffing needs, develop value-added services, and work closely with supervisors to maintain consistency across departments.