Bilingual Onsite Performance Manager

EmployBridge, LLC; Groveport (OH); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Bonus potential

Benefits package (Medical/Dental/Visa…

Job summary

EmployBridge is seeking a Staff Performance Manager in Groveport, OH to supervise personnel, ensure timely, accurate delivery of goods and services, and manage employee relations at the client site. The role encompasses coaching, performance reviews, onboarding, safety training, and reporting while liaising between the branch and client to deliver superior service.

The position focuses on staffing, recruitment coordination, and building effective teams in a fast-paced environment with career

Qualifications

• Experience in a customer service role responsible for multi-level client communication.
• HR and data management experience.
• Demonstrable success managing a team or process.
• Familiarity with a heavy process-oriented environment.
• Able to lead, organize and build effective and diverse teams.
• Seasoned critical thinking and problem-solving skills.
• Practical experience with operational software, Microsoft Office and data management tools for analysis.
• Strong communication across platforms.
• Able to listen and respond to information effectively and influence decision makers.

Responsibilities

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
• Maintain timekeeping system and ensure payroll/invoicing is accurate
• Provide productivity, headcount, attendance, and other reports at the client’s request
• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
• Conduct onsite orientation, safety training
• Facilitate the initial treatment and reporting of workers’ compensation incidents
• Participate in scheduled service reviews at the client site
• Act as the liaison between the branch office and the client
• Deliver superior customer service and develop relationships with supervisors and associates
• Other duties as assigned

Skills

Team leadership

HR experience

Data management

Customer service

Communication skills

Critical thinking

Problem solving

Microsoft Office

Data analysis tools

Tools

Microsoft Office

Data management tools

Job description

EmployBridge is seeking a Staff Performance Manager in Groveport, OH to supervise personnel, ensure timely, accurate delivery of goods and services, and manage employee relations at the client site. The role encompasses coaching, performance reviews, onboarding, safety training, and reporting while liaising between the branch and client to deliver superior service.

The position focuses on staffing, recruitment coordination, and building effective teams in a fast-paced environment with career