On-Site Services Lead: Print, Mail & Ops

Socket.dev; Seattle (WA); On-site; USD 57,823,000 - 73,182,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Tuition assistance

Paid vacation and holidays

Job summary

Ricoh in Seattle, WA seeks a Senior On-Site Service Specialist to operate and maintain copier and related equipment at customer sites, including reception duties and light maintenance. You will handle shipping/receiving, record-keeping, and travel between client locations as needed.

The role requires 1–2 years related experience, a high school diploma, valid driver’s license, and basic computer/MS Office skills. A positive, customer-focused attitude is essential for success.

Qualifications

• High school diploma or GED with 1-2 years related experience.
• Copier knowledge/repair preferred.
• Valid driver's license and minimum auto insurance.
• Proficiency in MS Office.

Responsibilities

• Answer customer questions regarding status of job requests.
• Perform shipping and receiving of materials.
• Provide reception services on a temporary basis.
• Maintain records for management reports and inventories.
• Travel between customer's buildings as needed.
• Set up meeting and conference rooms.

Skills

Copier knowledge

Customer service

Basic computer skills

MS Office

Dependability

Education

High school diploma

Tools

Shipping/Receiving tools

Job description

Ricoh in Seattle, WA seeks a Senior On-Site Service Specialist to operate and maintain copier and related equipment at customer sites, including reception duties and light maintenance. You will handle shipping/receiving, record-keeping, and travel between client locations as needed.

The role requires 1–2 years related experience, a high school diploma, valid driver’s license, and basic computer/MS Office skills. A positive, customer-focused attitude is essential for success.