On-Site Service Specialist - Admin, Reception & Facilities

Global Business Transformation Solutions, LLC (GBTS); United States; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a Service Specialist to deliver on-site administrative and operational support within a client office environment. The role covers mail handling, copy/print production, reception, hospitality, facilities support, and general office coordination.

The position emphasizes exceptional customer service, operational efficiency, and a professional workplace experience for clients and visitors. Requires strong multitasking and communication skills in a fast-paced setting.

Qualifications

• Experience in customer service, administrative support, hospitality, facilities, or office services preferred.
• Experience in a corporate, professional services, or client-facing environment is a plus.
• Strong attention to detail and commitment to accuracy in all tasks.
• Ability to communicate effectively and professionally with clients, visitors, and team members.

Responsibilities

• Sort, meter, distribute, and track mail and packages; maintain storage of mailroom supplies.
• Complete copy, print, and scan requests with quality control and timely delivery.
• Answer calls, greet visitors, provide exceptional customer service at front desk.
• Coordinate setup, maintenance, and readiness of conference rooms and hospitality spaces; manage supplies.
• Assist with basic facilities tasks and office organization; report maintenance issues.

Skills

Customer service

Multitasking

Attention to detail

Communication

MS Office

Office equipment

Visitor management

Teamwork

Job description

Opensity Solutions is seeking a Service Specialist to deliver on-site administrative and operational support within a client office environment. The role covers mail handling, copy/print production, reception, hospitality, facilities support, and general office coordination.

The position emphasizes exceptional customer service, operational efficiency, and a professional workplace experience for clients and visitors. Requires strong multitasking and communication skills in a fast-paced setting.