On-Site Service Operations Lead – Payroll & Client Success

Vensure Employer Solutions; Chandler (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Life insurance

Job summary

Vensure Employer Solutions in Chandler, Arizona is hiring a Service Operations Supervisor to manage client relationships and ensure seamless service delivery. This role requires strong communication skills and the ability to oversee payroll processing and client engagement, while analyzing data and providing strategic guidance.

With a focus on client retention and collaboration with internal teams, the Supervisor will play a crucial role in maintaining high-quality service in a dynamic, work-from-office environment.

Qualifications

• Minimum of 2 years in a related field or equivalent experience.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong ability to analyze payroll problems and provide resolutions.

Responsibilities

• Act as the primary contact for assigned group of clients.
• Coordinate user set-up and provide training for payroll software.
• Ensure timely and accurate payroll processing.

Skills

Communication skills

Time-management

Team collaboration

Decision making

Attention to detail

Education

High School Diploma

2+ years of PEO, ASO, HCM experience

Tools

Microsoft Office (Outlook, Teams, Excel, PowerPoint)

Job description

Vensure Employer Solutions in Chandler, Arizona is hiring a Service Operations Supervisor to manage client relationships and ensure seamless service delivery. This role requires strong communication skills and the ability to oversee payroll processing and client engagement, while analyzing data and providing strategic guidance.

With a focus on client retention and collaboration with internal teams, the Supervisor will play a crucial role in maintaining high-quality service in a dynamic, work-from-office environment.