On-Site Service Operations Lead

Distro; Chandler (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Vensure Employer Solutions seeks a Service Operations Supervisor for on-site operations in Chandler, AZ. The role focuses on client relations, seamless service delivery, and payroll/tax process support, coordinating user setup and training, and driving retention strategies.

Responsibilities include leading payroll processing, analyzing data for improvements, and liaising between clients and internal teams to ensure accuracy and timely service delivery at our corporate office location.

Qualifications

• High School Diploma required; 2+ years in PEO/ASO/HCM or equivalent experience preferred.
• Strong communication and interpersonal skills are essential.
• Experience with payroll processes and client management is expected.
• Proficiency with Microsoft Office and related tools is required.

Responsibilities

• Act as the primary contact for assigned client groups and oversee relationships.
• Coordinate user setup and training for payroll, reporting software, and service platforms.
• Lead retention strategies and communicate with internal teams to resolve client issues.
• Ensure timely payroll processing and accuracy; review payrolls for errors.

Skills

Communication

Interpersonal skills

Time management

Multitasking

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Vensure Employer Solutions seeks a Service Operations Supervisor for on-site operations in Chandler, AZ. The role focuses on client relations, seamless service delivery, and payroll/tax process support, coordinating user setup and training, and driving retention strategies.

Responsibilities include leading payroll processing, analyzing data for improvements, and liaising between clients and internal teams to ensure accuracy and timely service delivery at our corporate office location.