On-Site Server & Desktop Support Technician

Worldwide TechServices; Town of Islip (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Worldwide TechServices is seeking a Dynamic Server Support professional based in the Town of Islip, NY. This senior position involves troubleshooting various client products while delivering high-quality customer service and meeting established service level agreements.

The ideal candidate will have technical school certification, 0-2 years of experience, and the ability to communicate technical issues effectively. A valid driver’s license and a basic repair toolkit are required. Join us in providing top-notch technology services!

Qualifications

• Typically requires 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Ensure control of assets and inventory.

Skills

Customer communication

Driving to client locations

Basic computer repair tools

Lifting computer equipment (up to 50 lbs.)

Technical troubleshooting

Education

Technical school certification or equivalent

Job description

Worldwide TechServices is seeking a Dynamic Server Support professional based in the Town of Islip, NY. This senior position involves troubleshooting various client products while delivering high-quality customer service and meeting established service level agreements.

The ideal candidate will have technical school certification, 0-2 years of experience, and the ability to communicate technical issues effectively. A valid driver’s license and a basic repair toolkit are required. Join us in providing top-notch technology services!