On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Town of Islip (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology service provider is seeking a Dynamic PC Support professional in the Town of Islip, NY. This role involves troubleshooting and repairing client products, providing customer support, and completing service calls according to predetermined standards. Ideal candidates will have a technical certification or equivalent experience, along with a valid driver's license and reliable transportation. This position may require physical effort, including lifting equipment up to 50 lbs. Join a dynamic team to deliver exceptional technical support.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Valid Driver’s License and reliable transportation with valid registration and adequate insurance.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Ensure control of assets and inventory through prompt turnaround of parts and equipment.
• Report all activity in an accurate and timely manner.

Skills

Communication regarding technical issues

Driving to client locations

Ability to lift and move computer equipment

Ownership of basic repair tool kit

Education

Technical school certification or equivalent

Job description

A leading technology service provider is seeking a Dynamic PC Support professional in the Town of Islip, NY. This role involves troubleshooting and repairing client products, providing customer support, and completing service calls according to predetermined standards. Ideal candidates will have a technical certification or equivalent experience, along with a valid driver's license and reliable transportation. This position may require physical effort, including lifting equipment up to 50 lbs. Join a dynamic team to deliver exceptional technical support.