On-Site ROI Operations Supervisor

MRO Corporation; Portland (OR); Presencial; USD 55.000 - 65.000; Jornada completa

Descripción de la vacante

MRO Corporation is seeking an on-site Site Supervisor to manage ROI Specialists at client sites across the United States. You will coordinate daily scheduling, ensure compliance with client policies and regulations, and maintain productivity and quality in all ROI activities.

The role requires a High School Diploma, ideally a Bachelor’s/Associate in health information or related field, and at least 1 year of supervisory experience in an acute care setting.

Formación

• High School Diploma/GED required.
• Bachelor’s and/or Associate Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
• 1 year supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.

Responsabilidades

• Manages workflow among on-site employees to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
• Monitors performance and provides performance feedback and evaluations for ROI Specialists. Monitors and approves paid time off and schedules for all staff.
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
• Provides support to the Area Manager, as needed.

Descripción del empleo

MRO Corporation is seeking an on-site Site Supervisor to manage ROI Specialists at client sites across the United States. You will coordinate daily scheduling, ensure compliance with client policies and regulations, and maintain productivity and quality in all ROI activities.

The role requires a High School Diploma, ideally a Bachelor’s/Associate in health information or related field, and at least 1 year of supervisory experience in an acute care setting.