Regional Medical Records ROI Supervisor

MRO; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

The Area Supervisor at MRO coordinates ROI Specialist scheduling across client sites, ensuring timely ROI activities and compliance with client policies and federal/state regulations.

You will supervise on-site teams, adjust coverage for peak periods, monitor performance, and conduct reviews under the Area Manager. A strong background in health information management and HIPAA is required.

Qualifications

• High School Diploma or GED required.
• Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health-related field or equivalent experience preferred.
• 1 year supervisory/management experience in acute care setting preferred.
• Knowledge of HIPAA privacy information standards required.
• Excellent written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.

Responsibilities

• Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
• In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
• Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests.
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• Provides support to the Area Manager as needed.

Skills

Written communication

Interpersonal skills

Education

High School Diploma/GED

Bachelor’s/Associates degree in Health Information Management or related field

Tools

Microsoft Office Applications

Job description

The Area Supervisor at MRO coordinates ROI Specialist scheduling across client sites, ensuring timely ROI activities and compliance with client policies and federal/state regulations.

You will supervise on-site teams, adjust coverage for peak periods, monitor performance, and conduct reviews under the Area Manager. A strong background in health information management and HIPAA is required.