On-Site Resident Service Engineer - Packaging Tech

Packsize; Dallas (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

401(k)

Paid time off

HSA/FSA

Life and disability insurance

EAP

Job summary

Packsize is seeking a Resident Service Engineer to install, configure and maintain Packsize equipment onsite at customer facilities in Dallas. You will diagnose, repair and optimize mechanical systems, perform start‑up testing, and deliver hands‑on training to customers on product capabilities and maintenance procedures.

This 100% on-site role offers multiple shifts within a flex schedule. Candidates should have an Associates degree or equivalent experience (Bachelor’s preferred), be comfortable

Qualifications

• Associates Degree, Vocational Training or equivalent experience
• Bachelor's Degree in a related area preferred
• Knowledge of Windows platforms
• Knowledge of mechanical platforms
• Ability to work independently with little or no direct supervision
• Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful

Responsibilities

• Scheduling tasks at a customer’s job sites
• Troubleshooting issues, quickly and effectively, using technical drawings and documentation
• Work cross-functionally with R&D, Software and Quality Engineering teams
• Performing routine maintenance and emergency services as they arise
• Analyze customer KPI's to identify machine performance issues and perform maintenance
• Installation of Packsize solutions and training others to use and maintain it
• Communicate effectively with customers and Packsize personnel
• Adhere to safety requirements and protocols

Job description

Packsize is seeking a Resident Service Engineer to install, configure and maintain Packsize equipment onsite at customer facilities in Dallas. You will diagnose, repair and optimize mechanical systems, perform start‑up testing, and deliver hands‑on training to customers on product capabilities and maintenance procedures.

This 100% on-site role offers multiple shifts within a flex schedule. Candidates should have an Associates degree or equivalent experience (Bachelor’s preferred), be comfortable