On-Site Property Operations & Resident Experience Lead

smcexternalcareers; Maryland; On-site; USD 42,000 - 66,000; Full time

Job summary

Southern Management seeks an on-site operations assistant to support the property manager with leasing, maintenance coordination, administrative tasks and collections.

You will foster a positive workplace culture, assist in hiring and training, and help manage day-to-day operations, budgets, marketing and resident engagement.

This full-time, on-site role requires strong communication, leadership, and familiarity with Yardi; MS Word/Excel experience is a plus.

Qualifications

• Strong customer service and relationship-building skills.
• Ability to lead, coach, and motivate a team.
• Familiarity with property management policies and compliance.

Responsibilities

• Assist the property manager with day-to-day on-site operations.
• Support leasing activities and tenant relations.
• Coordinate maintenance and service requests.
• Handle administrative tasks, bookkeeping and collections as needed.
• Support budgeting and community plans.

Skills

Customer service

Leadership

Communication

Budgeting

Yardi experience

MS Word & Excel

Team management

Education

Property management education or experience

Tools

Yardi software

Microsoft Word

Microsoft Excel

Job description

Southern Management seeks an on-site operations assistant to support the property manager with leasing, maintenance coordination, administrative tasks and collections.

You will foster a positive workplace culture, assist in hiring and training, and help manage day-to-day operations, budgets, marketing and resident engagement.

This full-time, on-site role requires strong communication, leadership, and familiarity with Yardi; MS Word/Excel experience is a plus.