On-Site Property Operations & Leasing Coordinator

smcexternalcareers; Laurel (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

Southern Management is seeking an on-site professional to assist the property manager in day-to-day operations at a Laurel, MD community. You will contribute to leasing, tenant relations, budgeting, and staff coordination, ensuring compliance with company policies and quality control standards.

The role emphasizes strong customer service, leadership, and effective communication to build outstanding experiences for residents and team members.

Qualifications

• Excellent written and verbal communication skills.
• Exceptional customer service skills.
• Ability to lead, coach, and motivate a team.
• Strong organizational and time-management abilities.
• Knowledge of applicable laws related to property management.

Responsibilities

• Assist the property manager in overall community operations.
• Support team development and performance.
• Participate in budgeting and community planning.
• Manage day-to-day on-site operations and leasing activities.
• Coordinate service, bookkeeping, and collections tasks as needed.
• Assist in marketing and sales efforts for the community.
• Respond to emergencies and stay updated on industry trends.
• Engage with customers and team members to create exceptional experiences.

Skills

Communication

Customer service

Leadership

Critical thinking

Legal knowledge

Organizational skills

Interpersonal skills

Adaptability

MS Word

MS Excel

Yardi software

Education

Southern Difference Institute or equivalent

Tools

MS Word

MS Excel

Yardi

Job description

Southern Management is seeking an on-site professional to assist the property manager in day-to-day operations at a Laurel, MD community. You will contribute to leasing, tenant relations, budgeting, and staff coordination, ensuring compliance with company policies and quality control standards.

The role emphasizes strong customer service, leadership, and effective communication to build outstanding experiences for residents and team members.