Resident Services & Community Operations Specialist

FirstService Residential; Laurel (MD); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Comprehensive medical plans

Paid holidays

401k with company match

Job summary

A leading property management company in Laurel, Maryland is seeking an Office Administrator to support daily operations. The role involves managing communications with homeowners, coordinating maintenance requests, and providing administrative support to the management team. Ideal candidates will have at least 3 years of administrative experience and strong communication skills. This position offers competitive compensation and full benefits.

Qualifications

• Minimum of 3 years of administrative experience in community association management or property management.
• Strong written and verbal communication skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office and familiarity with management software.

Responsibilities

• Serve as the primary contact for homeowners on Association matters.
• Prepare and compile monthly management reports and assist with meeting coordination.
• Support Activities Committee with administrative tasks and event coordination.
• Log and track work requests for maintenance staff and vendors.
• Follow company policies and assist with special projects as needed.

Skills

Written communication

Verbal communication

Organizational skills

Time management

Critical thinking

Tools

Microsoft Office Suite

Association management software

Job description

A leading property management company in Laurel, Maryland is seeking an Office Administrator to support daily operations. The role involves managing communications with homeowners, coordinating maintenance requests, and providing administrative support to the management team. Ideal candidates will have at least 3 years of administrative experience and strong communication skills. This position offers competitive compensation and full benefits.