On-Site Property Leader & Operations GM

FirstService Residential; Tampa (FL); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Occasional travel

Job summary

FirstService Residential is seeking a General Manager in Tampa, FL to lead on-site operations and collaborate with all departments to meet company objectives. You’ll oversee staff, manage construction projects, and ensure service quality within budget and contractual obligations.

The role requires CAM certification, a Bachelor’s degree, and 3+ years in property operations or similar fields. This full-time position offers comprehensive benefits, a 401(k) with company match, and periodic travel.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information
• Knowledge and ability to apply Florida Statutes and Community documents

Responsibilities

• Provide management and leadership to assigned property and book of business
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems
• Maintain knowledge and understanding of the contract between the association and FirstService Residential
• Initiate contact with new residents
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems

Skills

Leadership

Budget management

Communication

Problem solving

Confidential information handling

Education

Bachelor’s degree in business

CAM Certification (Florida)

Tools

Microsoft Office

Job description

FirstService Residential is seeking a General Manager in Tampa, FL to lead on-site operations and collaborate with all departments to meet company objectives. You’ll oversee staff, manage construction projects, and ensure service quality within budget and contractual obligations.

The role requires CAM certification, a Bachelor’s degree, and 3+ years in property operations or similar fields. This full-time position offers comprehensive benefits, a 401(k) with company match, and periodic travel.