Licensed Community Association Manager — On-Site Leader

FirstService Residential; Clearwater (FL); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Full benefits: medical, dental, vision

Paid time off & holidays

401k with company match

Occasional travel

Job summary

FirstService Residential in Florida seeks a Community Association Manager to lead on-site operations, partner with regional directors and boards, and drive project execution and service quality across property teams.

This role requires CAM certification in Florida, a business degree, and 3+ years in property operations or related fields, with strong leadership and communication skills, and proficiency in Microsoft Office. On-site role with comprehensive benefits.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Knowledge and ability apply Florida Statutes and Community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills

Leadership & team management

Organization & planning

Interpersonal skills

Critical thinking

Problem solving

Decision making

Florida CAM knowledge

Contract management

Communication

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Outlook

Windows

Job description

FirstService Residential in Florida seeks a Community Association Manager to lead on-site operations, partner with regional directors and boards, and drive project execution and service quality across property teams.

This role requires CAM certification in Florida, a business degree, and 3+ years in property operations or related fields, with strong leadership and communication skills, and proficiency in Microsoft Office. On-site role with comprehensive benefits.