Property Operations Leader | On-Site GM with Benefits

FirstService Residential; Tampa (FL); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Paid holidays

Travel for training

Job summary

FirstService Residential seeks an on-site General Manager to lead the entire property operation and collaborate with regional directors and the board to drive projects and deliver quality service. You will guide a team, manage contracts, and oversee construction and maintenance to meet budgets and expectations.

The role offers full-time exempt status with a comprehensive benefits package including medical, dental, vision, time off, and a 401k with company match; occasional travel for training

Qualifications

• 3+ years in property operations, hospitality, or construction.
• Bachelor’s degree in business or related field.
• Certified and licensed by the State of Florida for Community Association Management (CAM).
• Strong critical thinking, problem solving, judgement and decision-making abilities.
• Proficiency in Microsoft Office, Outlook and Windows.
• Excellent organization, motivation, leadership, management, and interpersonal skills.
• Knowledge of Florida Statutes and community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills

Property ops experience

Hospitality experience

Construction experience

CAM licensed

Leadership

Office software

Education

Bachelor’s degree in business

Job description

FirstService Residential seeks an on-site General Manager to lead the entire property operation and collaborate with regional directors and the board to drive projects and deliver quality service. You will guide a team, manage contracts, and oversee construction and maintenance to meet budgets and expectations.

The role offers full-time exempt status with a comprehensive benefits package including medical, dental, vision, time off, and a 401k with company match; occasional travel for training