On-Site Print Center Operations Coordinator

Citi; Sioux Falls (SD); On-site; USD 41,000 - 53,000; Full time

Job summary

Citi is seeking a Service Process Coordinator 4 to manage production outputs and servicing activities in Sioux Falls, SD. The role requires handling physical materials and contributing to complex projects within a structured environment.

Responsibilities include resolving issues, mentoring junior staff, and ensuring compliance with policies while supporting a broad range of Citi products and services. This position is full-time and on-site.

Qualifications

• Related processing experience with basic knowledge of the organization and its policies.
• Ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts.
• Basic knowledge of state, regulatory investor guidelines is preferred.

Responsibilities

• Organizes, records, and services the production output of various servicing activities.
• Resolves complex issues and performs most complex servicing activities under limited supervision.
• Works on complex projects.
• Occasionally mentors lower-level processors.
• Reconciles historical accounts and performs reapplication/re-amortization functions.
• Supports an expansive array of products/services.

Skills

Processing experience

Physical stamina

Policy knowledge

Education

High School diploma or equivalent

Job description

Citi is seeking a Service Process Coordinator 4 to manage production outputs and servicing activities in Sioux Falls, SD. The role requires handling physical materials and contributing to complex projects within a structured environment.

Responsibilities include resolving issues, mentoring junior staff, and ensuring compliance with policies while supporting a broad range of Citi products and services. This position is full-time and on-site.