Onsite Production Print Specialist & Printer Fleet Coordinator - Southfield MI

Applied Innovation; Southfield (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short-term disability

401(k)

Paid vacation

Paid holidays

Job summary

Applied Innovation is seeking a self-directed, detail-oriented individual for an entry level Onsite Print Specialist & Fleet Coordinator role in Southfield, MI. This Monday–Friday position (7:30 am–4 pm) supports day-to-day operations at a client location in the Owosso area.

You will manage print center operations, oversee fleet devices, and liaise with client IT and service teams. Strong Microsoft Office skills and reliability are essential to meet SLAs and maintain daily logs and reporting.

Qualifications

• Entry-level position requiring reliability and organizational skills.
• Onsite role with standard daytime hours and clearance requirements.
• Proficiency in Microsoft Office tools and ability to follow SOPs.

Responsibilities

• Manage site print center operations and fulfill printing needs.
• Operate high-volume and office printing equipment and processes.
• Maintain on-site inventory of parts and supplies.
• Serve as liaison with client IT and service departments.
• Follow SOPs, log daily activities, and meet service levels.

Skills

Customer service

Detail-oriented

Multitasking

Microsoft Office

Outlook

Excel

Word

Organized

Dependable

Tools

Print equipment

Inventory systems

Job description

A pplied Innovation is seeking a self-directed, detail-oriented individual to assist in the day-to-day operations for one of our client locations in the Owosso area in this entry level position. This is a Monday to Friday 7:30 am - 4 pm position located in Southfield, MI. As an Onsite Print Specialist & Fleet Coordinator, below is a list of the essential duties and responsibilities.

Print Center Management

• Develop, implement, and manage all site operations printing needs
• Operate both high volume production print equipment and office print production equipment
• Complete print production, delivery, and output requirement needs of the Print Center
• Document creation capabilities
• Responsible for on-site inventory of parts and supply items

Fleet Management

• First responder/ First level triage
• Supply replenishment
• Hot-swap device management
• Coordination and assistance with equipment moves and installations

Additional Responsibilities

• Liaison with client IT
• Central contact for both the Applied Innovation Customer Loyalty Center and Service Department
• Establish best practices and Standard Operating Procedures
• Maintain daily logs
• Reporting
• Understanding and adherence of contractual Service Level Agreements
• Perform other duties as assigned

Excellent customer service skills are essential, and candidates must be dependable, professional, organized, detail-oriented and able to perform multiple tasks simultaneously. Proficient in Microsoft Office tools, including Outlook, Excel and Word. Demonstrated understanding of printing technologies, working knowledge of machines and tools, including their designs and uses, is a plus. This position requires background clearance, along with client clearance requirements, including flu vaccination.

Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, and paid holidays