On-Site PC Support Pro

Worldwide TechServices; Santa Maria (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services leader in California is seeking a Dynamic PC Support specialist to provide customer support for technical issues related to desktops and laptops. The ideal candidate will typically have a technical school certification and 0-2 years of relevant experience. Key responsibilities include managing service calls, ensuring customer satisfaction criteria, and maintaining inventory controls. A valid driver's license and reliable transportation are required for this role, involving travel to client locations.

Qualifications

• Typically requires 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Valid Driver's License and reliable transportation.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Complete real-time reporting of all calls.
• Ensure control of assets and inventory.
• Understand all Safety policies and guidelines.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services leader in California is seeking a Dynamic PC Support specialist to provide customer support for technical issues related to desktops and laptops. The ideal candidate will typically have a technical school certification and 0-2 years of relevant experience. Key responsibilities include managing service calls, ensuring customer satisfaction criteria, and maintaining inventory controls. A valid driver's license and reliable transportation are required for this role, involving travel to client locations.