On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading technology service provider in California is seeking a Dynamic PC Support position responsible for troubleshooting and repairing desktop and laptop products. The role requires direct interaction with clients to resolve technical issues and meet service level agreements. Candidates should have technical school certification and customer service experience is a plus. The job involves driving to client locations and working on various computer equipment. A basic repair tool kit is essential for this role.

Qualifications

• 0-2 years of relevant experience required.
• Previous customer service experience is a plus.
• Maintain OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within contract.
• Ensure asset control and timely reporting of activity.

Skills

Communication regarding technical issues

Reliability in transportation

Ability to lift computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology service provider in California is seeking a Dynamic PC Support position responsible for troubleshooting and repairing desktop and laptop products. The role requires direct interaction with clients to resolve technical issues and meet service level agreements. Candidates should have technical school certification and customer service experience is a plus. The job involves driving to client locations and working on various computer equipment. A basic repair tool kit is essential for this role.