On-Site PC Support Technician | Travel-Ready

Worldwide TechServices; Rock Springs (WY); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services provider is seeking a Dynamic PC Support to perform repair tasks for various client products. You will conduct troubleshooting and directly support clients in addressing technical issues promptly. Ideal candidates have a technical school certification and relevant experience, plus a valid driver's license for client visits. The role involves delivering quality service and managing equipment inventory to meet customer satisfaction standards. Competitive compensation and opportunities for growth are available.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Complete all administrative tasks associated with each call as documented.
• Ensure control of assets and inventory through prompt turnaround of parts.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Knowledge of relevant software and hardware

Job description

A global technology services provider is seeking a Dynamic PC Support to perform repair tasks for various client products. You will conduct troubleshooting and directly support clients in addressing technical issues promptly. Ideal candidates have a technical school certification and relevant experience, plus a valid driver's license for client visits. The role involves delivering quality service and managing equipment inventory to meet customer satisfaction standards. Competitive compensation and opportunities for growth are available.