On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Washington; On-site; USD 40,000 - 50,000; Full time

Job summary

A leading technology service provider in Washington seeks a Dynamic PC Support specialist. This role involves troubleshooting, customer service, and technical support for desktop and laptop products. Candidates should have a technical school certification and ideally some customer service experience. The position requires travel to client locations, the ability to lift computer equipment, and ownership of a basic repair tool kit.

Qualifications

• 0-2 years of relevant experience preferred.
• Customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory.

Skills

Communication skills

Ability to drive to client locations

Ability to lift computer equipment up to 50 lbs

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Tools

Computer hardware knowledge

Relevant software knowledge

Job description

A leading technology service provider in Washington seeks a Dynamic PC Support specialist. This role involves troubleshooting, customer service, and technical support for desktop and laptop products. Candidates should have a technical school certification and ideally some customer service experience. The position requires travel to client locations, the ability to lift computer equipment, and ownership of a basic repair tool kit.