On-Site Patient Access Specialist — Growth & Impact

RCM Holdco; Baltimore (MD); In loco; USD 22.000 - 29.000; Tempo pieno

Descrizione del lavoro

R1 is seeking a Patient Service Representative for an on-site role at Ascension St. Agnes Hospital in Baltimore. The position handles patient check-in, registration across multiple systems, and insurance verification while delivering compassionate service in a fast-paced setting.

You will support timely access to care, gather accurate information, and collaborate with nurses and care teams to ensure smooth patient flow and accurate data entry.

Competenze

• Experience in patient access or front desk is a plus.
• Ability to pass background checks and vaccinations.
• Familiarity with registering patients across computer systems.

Mansioni

• Provide exceptional customer service and assist patients with check-in across multiple systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing registration delays.
• Build trust with patients during stressful moments.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Conoscenze

Customer service

Communication skills

Multitasking

Attention to detail

Adaptability

Patient access

Formazione

High School Diploma or GED

Descrizione del lavoro

R1 is seeking a Patient Service Representative for an on-site role at Ascension St. Agnes Hospital in Baltimore. The position handles patient check-in, registration across multiple systems, and insurance verification while delivering compassionate service in a fast-paced setting.

You will support timely access to care, gather accurate information, and collaborate with nurses and care teams to ensure smooth patient flow and accurate data entry.