Compassionate Patient Access & Registration Specialist

R1 RCM, Inc.; Baltimore (MD); In loco; USD 22.000 - 29.000; Tempo pieno

Descrizione del lavoro

R1 RCM, Inc. is hiring a Patient Service Representative for the on-site role at Ascension St. Agnes Hospital in Baltimore. You will be the first contact for patients, handling check-in, information gathering, and coordination with care teams to ensure smooth patient flow.

The role emphasizes compassionate service, fast registration, and collaboration with nurses and physicians. A High School diploma or GED is required, with training provided for the healthcare workflow.

Competenze

• Exceptional customer service experience and interpersonal skills.
• Clear and compassionate communication with patients and families.
• Experience in front-desk, patient access, or medical registration is a plus.

Mansioni

• Provide exceptional customer service during patient check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Collect co-pays and provide cost estimates; support patient access and registration processes.

Conoscenze

Customer service

Communication

Interpersonal skills

Formazione

High School Diploma or GED

Descrizione del lavoro

R1 RCM, Inc. is hiring a Patient Service Representative for the on-site role at Ascension St. Agnes Hospital in Baltimore. You will be the first contact for patients, handling check-in, information gathering, and coordination with care teams to ensure smooth patient flow.

The role emphasizes compassionate service, fast registration, and collaboration with nurses and physicians. A High School diploma or GED is required, with training provided for the healthcare workflow.