On-Site Patient Access Clerk | Front Desk & Care Concierge

Froedtert Health; West Bend (WI); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Career pathways & tuition assistance

Medical, dental, vision insurance

403b retirement plan

Employee assistance programs

Descripción de la vacante

Froedtert Health in West Bend, WI seeks a Patient Access Service Representative to deliver a welcoming front-desk experience and outstanding customer service for patients and visitors. The role is on-site, with shift 4, and requires proactive communication and multi-tasking in a fast-paced healthcare setting.

The ideal candidate has at least 1 year in reception or customer service, with a High School diploma or equivalent; healthcare exposure is a plus.

Formación

• A minimum of one year of experience as a receptionist/assistant or in a customer service role is required.
• Healthcare setting experience preferred but not necessary.

Responsabilidades

• Greet patients and visitors to deliver a friendly front-of-house experience.
• Provide outstanding customer service via in-person and phone interactions.

Conocimientos

Effective communication

Customer service

Organizational skills

Multitasking

Educación

High School diploma or equivalent

Herramientas

Microsoft Outlook

Microsoft Excel

Microsoft Word

EpicCare

Descripción del empleo

Froedtert Health in West Bend, WI seeks a Patient Access Service Representative to deliver a welcoming front-desk experience and outstanding customer service for patients and visitors. The role is on-site, with shift 4, and requires proactive communication and multi-tasking in a fast-paced healthcare setting.

The ideal candidate has at least 1 year in reception or customer service, with a High School diploma or equivalent; healthcare exposure is a plus.