Patient Access Specialist — Clinic Floater (On‑Site)

Froedtert Health; Milwaukee (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

Medical, Dental, Vision, and Life Insurance

Retirement plan – 403(b)

Referral bonuses

Job summary

Froedtert Health in Milwaukee is seeking a Patient Access Service Representative to deliver exceptional service to patients and visitors. This role involves greeting patients, managing appointments, and supporting clinic operations across various locations. The ideal candidate will have a background in customer service, strong communication skills, and proficiency in Microsoft applications. The position offers competitive benefits including paid time off and career development opportunities, under a standard 40-hour workweek schedule.

Qualifications

• Previous experience in a healthcare setting preferred.
• One year of experience as a receptionist/assistant or in a customer service field.
• Effective oral and written communication skills.
• Ability to multi-task and maintain strong organizational skills.
• Excellent customer service skills.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet patients and visitors.
• Handle phone calls and manage appointment scheduling.
• Provide patient information and support clinic operations.

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

EpicCare

Job description

Froedtert Health in Milwaukee is seeking a Patient Access Service Representative to deliver exceptional service to patients and visitors. This role involves greeting patients, managing appointments, and supporting clinic operations across various locations. The ideal candidate will have a background in customer service, strong communication skills, and proficiency in Microsoft applications. The position offers competitive benefits including paid time off and career development opportunities, under a standard 40-hour workweek schedule.