Patient Access Pro — Welcoming Front Desk (On-Site)

Froedtert Health; Wauwatosa (WI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Career Pathways

Tuition Assistance

Academic Partnership with MCW

Referral bonuses

403b Retirement Plan

Medical Insurance

Job summary

Froedtert Health in Wauwatosa, WI is seeking a Patient Access Service Representative (PASR) to greet patients and visitors and deliver a welcoming, high-quality front-desk experience. This on-site role emphasizes exceptional customer service by phone and in person.

The position is on-site at CP-TOSA Health Center with 32 hours/week (FTE 0.8). Prior front desk or patient service experience is preferred, and knowledge of healthcare terminology helps.

Qualifications

• Minimum of one year of front desk or customer service experience required.
• Healthcare setting experience preferred.

Responsibilities

• Greet patients and visitors and provide a welcoming, friendly experience.
• Deliver outstanding customer service in person and by phone.
• Assist with front desk duties and patient flow as needed.

Skills

Effective communication

Multi-tasking

Customer service

Microsoft Outlook

Excel

Word

Medical terminology

EpicCare

Education

High School diploma or equivalent

Tools

EpicCare

Job description

Froedtert Health in Wauwatosa, WI is seeking a Patient Access Service Representative (PASR) to greet patients and visitors and deliver a welcoming, high-quality front-desk experience. This on-site role emphasizes exceptional customer service by phone and in person.

The position is on-site at CP-TOSA Health Center with 32 hours/week (FTE 0.8). Prior front desk or patient service experience is preferred, and knowledge of healthcare terminology helps.