On-Site Packaging Equipment Technician (Night Shift)

YRH - PACKSIZE LLC; Pennsylvania; On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

401(k)

PTO

HSA/FSA

Life and disability insurance

EAP

Job summary

Packsize is seeking a Resident Service Engineer to install, configure and maintain equipment on-site at designated customer facilities in Dallas, TX. The role focuses on start-up testing, customer training, and building strong customer relationships while coordinating with R&D, Software and QA teams.

Responsibilities include scheduling at customer sites, troubleshooting with drawings, performing maintenance, and preparing detailed technical reports.

Qualifications

• Associates degree or vocational training or equivalent experience required.
• Bachelor's degree in a related area preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Schedule tasks at customer sites.
• Troubleshoot issues using technical drawings and documentation.
• Work cross-functionally with R&D, Software and Quality Engineering teams.
• Perform routine maintenance and emergency services as required.
• Analyze customer KPIs to identify machine issues and perform maintenance.
• Conduct start-up testing and deliver customer training on product capabilities.
• Install Packsize solutions and train users on use and maintenance.
• Prepare detailed technical reports and manage travel arrangements.

Skills

Customer service

Windows knowledge

Hand tools

Mechanical platforms

Independent worker

Office/Google Sheets

Education

Associates Degree or Vocational Training or equivalent

Bachelor's Degree in related area preferred

Job description

Packsize is seeking a Resident Service Engineer to install, configure and maintain equipment on-site at designated customer facilities in Dallas, TX. The role focuses on start-up testing, customer training, and building strong customer relationships while coordinating with R&D, Software and QA teams.

Responsibilities include scheduling at customer sites, troubleshooting with drawings, performing maintenance, and preparing detailed technical reports.