Intertape Polymer Group is seeking a Field Service Technician to perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You will ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites.
Qualifications
High School diploma or equivalent required; technical degree preferred.
Ability to diagnose faults on electrical and electromechanical systems.
Experience with packaging automation systems preferred.
Responsibilities
Perform on-site maintenance, troubleshooting, and repairs at customer locations.
Install, repair, and preventive maintenance on IPG/Better Packages equipment.
Document service actions and report issues.
Travel up to 30% of the week; valid driver license.
Skills
Electrical systems
Electromechanical diagnostics
Customer communication
Problem solving
Field service experience
Education
Associate degree in technical field
High School diploma
Tools
Multimeters
Diagnostic equipment
Hand and power tools
PC office software
Job description
Intertape Polymer Group is seeking a Field Service Technician to perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You will ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites.