On-Site Operations & Services Specialist

Ricoh; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K plan

Paid vacation and holidays

Tuition assistance

Job summary

Ricoh Site Coordinator oversees daily operations of a single-site facility, handling mail, copy, imaging, and hospitality services. You manage equipment, coordinate vendors, and ensure SLAs while delivering strong customer service.

Responsibilities include inventory control, monthly reporting to leadership, and maintaining safe, efficient office operations in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• 1+ year of experience in a related field (B2B and/or technical environment).
• 1+ year of customer-facing experience.
• Demonstrated knowledge and understanding of technology.

Responsibilities

• Manage the daily operations of a mailroom, copy center, or scanning facility.
• Operate office equipment, including: Computers (PCs), Copiers, Multifunction Devices (MFDs), Imaging Equipment, Mailroom Equipment.
• May be responsible for Courier Services, Reception Services, Switchboard Operations, Shipping and Receiving, Mail Processing and Delivery.
• Maintain daily communication and formal contact with customers.
• Implement and manage Ricoh Service Excellence Programs.
• Operate required equipment and software to meet SLAs.
• Achieve profitability goals by effectively managing company materials and supplies.
• Create and complete work orders; monitor contractors; conduct facility inspections; report issues; provide operational support as needed.

Skills

Customer-facing

Technology knowledge

Communication skills

Time management

Education

High School Diploma or GED

Tools

Office equipment

Job description

Ricoh Site Coordinator oversees daily operations of a single-site facility, handling mail, copy, imaging, and hospitality services. You manage equipment, coordinate vendors, and ensure SLAs while delivering strong customer service.

Responsibilities include inventory control, monthly reporting to leadership, and maintaining safe, efficient office operations in a fast-paced environment.