Office Services & Mail Coordinator

Ricoh USA, Inc.; Irvine (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, life, and disability"

401K, HSA and FSA

Tuition assistance

Paid vacation and holidays

Job summary

Ricoh USA, Inc. seeks a Site Coordinator to manage daily operations at a single-person site in Irvine, CA. You will handle mail, copy, imaging, hospitality, and related services, ensuring service levels and customer satisfaction.

Responsibilities include operating office equipment, managing work orders, coordinating with vendors, and supporting SLAs. The role requires a high school diploma and 1+ years in a related, customer-facing environment, with basic technical aptitude.

Qualifications

• Tactical thinking and the ability to present to small groups are valuable.
• Moderate problem-solving skills and basic customer service aptitude are expected.
• Basic written and verbal communication skills are required.

Responsibilities

• Responsible for the daily operations of a mailroom, copy center, or scanning facility.
• Operates office equipment such as PCs, copiers, multifunction devices, imaging equipment, and mail equipment.
• May be responsible for courier services, reception, switchboard, shipping/receiving, and mail processing.
• Handles formal customer interactions on a daily basis.
• Maintains positive internal relationships through professional communication.
• May complete monthly customer reports with leadership support.
• Ensures financial responsibilities are met.

Skills

Tactical thinking

Public speaking

Problem solving

Customer service basics

Technical aptitude basics

Communication skills

Education

High School Diploma or GED

Job description

Ricoh USA, Inc. seeks a Site Coordinator to manage daily operations at a single-person site in Irvine, CA. You will handle mail, copy, imaging, hospitality, and related services, ensuring service levels and customer satisfaction.

Responsibilities include operating office equipment, managing work orders, coordinating with vendors, and supporting SLAs. The role requires a high school diploma and 1+ years in a related, customer-facing environment, with basic technical aptitude.