Office Services & Mailroom Coordinator

Ricoh; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K

Job summary

Ricoh, a global imaging and office solutions provider, seeks a Site Coordinator to manage daily operations of a solo-person site including mail, copy, imaging, and related services.

You will operate office equipment, coordinate vendors and reception tasks, ensure service excellence and cost control, and maintain routine reports for leadership. This role emphasizes professional communication and reliable, customer-facing performance.

Qualifications

• High school diploma or GED required.
• At least 1 year in a related field (B2B/technical).
• Minimum 1 year of customer-facing experience.
• Demonstrated knowledge of technology.

Responsibilities

• Manage daily operations of mail room, copy center, or scanning facility.
• Operate office equipment (PC, copiers, imaging devices).
• Coordinate courier, reception, switchboard, and shipping tasks.
• Maintain records and prepare monthly reports for leadership.
• Ensure service excellence and profitability by smart use of supplies.
• Liaise with vendors and facility management as needed.
• Handle office-supply inventory and conference room AV coordination.

Skills

Tactical thought processing

Presenting to small group

Problem-Solving

Customer service

Technical aptitude

Written and verbal communication

Education

High school diploma or GED

1+ year experience in related field

1+ year customer-facing experience

Demonstrated knowledge of technology

Job description

Ricoh, a global imaging and office solutions provider, seeks a Site Coordinator to manage daily operations of a solo-person site including mail, copy, imaging, and related services.

You will operate office equipment, coordinate vendors and reception tasks, ensure service excellence and cost control, and maintain routine reports for leadership. This role emphasizes professional communication and reliable, customer-facing performance.